The benefits of using an independent solar provider vs. an electricity retailer

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The benefits of using an independent solar provider vs. an electricity retailer

Choosing the right solar provider for your home is one of the most important decisions you’ll make in your journey to solar power. There are clear benefits of using an independent solar provider compared to an electricity retailer, so it’s important that you do your research.

Independent solar provider vs. an electricity retailer

You may be wondering what the difference is between the two, and this is crucial to understand before installing solar power.

An electricity retailer sells energy to you and bills you for the service. Energy retailers specialise in providing gas and electricity to your home, but some of them also offer solar solutions. On the other hand, independent solar providers only specialise in solar power which makes them industry experts.

Prior to making a decision as to who to go with, you need to shop around. Whilst price is important, it is definitely not the only factor you should take into consideration. You should be getting quotes from different companies that balance both top quality and price.

Package Selling vs. Solution Selling

Unfortunately, when you reach out to electricity retailers, you’ll often be sold solar packages. Whilst these may be tempting, they are also very risky and can lead to future troublesome issues.

When you go with an electric retailer for solar power, you are ultimately dealing with a sales company and a solar contractor. The process usually involves talking to the sales team who will try to sell you a package, and then waiting for a contractor to install your solar.

This may sound like an easy process, but what if something goes wrong after the installation? Unfortunately, this happens more often than usual. You will find yourself calling the energy retailer back, facing long waiting times and landing on a new salesperson who doesn’t know your situation. In simple terms, it can be a lengthy and expensive process.

Additionally, energy retailers also have contracts with their contractors. This means that when something goes wrong, the contractors are usually held liable. This can be problematic if you encounter an issue with your solar panels because it adds another layer of unnecessary communication.

At Goodhew Solar, this is where we differ. We understand that every home is different and requires a unique solar power solution. When we say that we’re with you every step of the way, we truly mean it.

We inspect every solar system before the sales service and look at your solar requirements holistically. When you speak to our solar consultants, you can take as much time as you need to help design the correct solar system for your home. We also sell solar packages, but we ensure that they’re specifically tailored to your needs, budget, roof size and long-term goals. In addition, you will know exactly who you’ve dealt with throughout the whole process, so if you need to contact us after the installation, we are easy to reach.

In summary, we understand that switching to solar power can be a hard decision to make, but we aim to make it easy for you. At Goodhew Solar, our expert team takes no shortcuts in installing solar to your home, meaning there are no surprises. For an experienced and friendly solar power supplier in Brisbane that you can trust, get in touch with us today!