Sungrow Fault Codes

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Sungrow Error Codes

Error CodeDescriptionTroubleshooting
0002The grid voltage exceeds inverter allowable upper limit1. Check the voltage of the grid
2. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the grid voltage is within the permissible range, contact Sungrow service department
0003Grid transient voltage exceeds the permissible range1. This is a short-term fault due to grid condition. Wait a moment for inverter recovery
2. If the fault still exists, please contact Sungrow service department
0004The grid voltage is below inverter’s allowable lower limit1. Check the grid voltage
2. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the grid voltage is within the permissible range, contact Sungrow service department
0005The grid voltage is too low1. This is a short-term fault due to grid condition. Wait a moment for inverter recovery
2. If the fault still exists, please contact Sungrow service department
0006The AC output current exceeds inverter allowable upper limit1. The inverter will resume if the output current falls below the protection value
2. If the fault still exists, please contact Sungrow service department
0007Transient AC overcurrent1. The inverter will self-recover after several seconds
2. If the fault still exists, please contact Sungrow service department
0008
0009
The grid frequency exceeds inverter allowable upper limit1. Chech the grid frequency
2. If the grid frequency exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the grid frequency is within the permissible range, contact Sungrow service department
0010Islanding1. Check whether AC circuit breaker is triggered
2. Check whether AC cables are all firmly connected
3. Check whether grid is not in service
4. If all conditions are OK and this fault still occurs in the LCD screen, contact Sungrow service department
0011The DEC component of AC current exceeds inverter limit1. Wait a moment for inverter recovery>br> 2. If the fault occurs repeatedly, contact Sungrow service department
0012A failure current is detected1. Check the PV strings for ground fault
2. If the fault occurs repeatedly, contact Sungrow service department
0014The average grid voltage exceeds the permissible range for over 10 minutes1. Wait a moment for inverter recovery
2. Check the voltage of the grid. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the fault occurs repeatedly, contact Sungrow service department
0015The grid voltage exceeds the permissible range1. Check the model of teh AC cables
2. Wait a moment for inverter recovery
3. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
4. If the fault occurs repeatedly, contact Sungrow service department
0016The bus voltage or power is high1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
0019The transient bus voltage is high1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
0020The bus voltage is high1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
0021
0022
PV2 input overcurrent is detectedCheck the layout and the wiring of PV2 input
0036The temperature of radiator is too high1. Check whether the placement of inverter is correct
2. Check whether the inverter operating ambient temperature is more than the range indicated in the specification
3. Check whether the AC output power exceeds the nominal power
4. If the fault still exists, please cont Sungrow
0037The temperature of the inverter s too high1. Check whether the placement of inverter is correct
2. Check whether the inverter operating ambient temperature is more than the range indicated in the specification
3. Check whether the AC output power exceeds the nominal power
4. If the fault still exists, please cont Sungrow
0038Relay fault is detected1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
039The insulation resistance is low. (ISO-flt)1. Check whether the positive and negative of PV panels is short-circuited with ground lead
2. Wait a moment for inverter recovery
3. If the fault occurs repeatedly, contact Sungrow service department
041Leakage current self-test abnormality1. Wait a moment for inverter recovery
2. Uf the fault occurs repeatedly, contact Sungrow service department
047The PV configuration mode set in the phone application interface is not in accordance with the configuration in the connection cabinet1. Disconnect the inverter
2. Re-select PV configuration mode and re-connect PV strings
048Sampling channel failure1. Wait a moment for inverter recovery
2. Uf the fault occurs repeatedly, contact Sungrow service department
053Auxiliary DSP detects grid voltage exceeds set protection value1. Check the grid voltage
2. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the grid voltage is within the permissible range, contact Sungrow service department.
054Auxiliary DSP detects grid frequency exceeds set protection value1. Check the grid frequency
2. If the grid frequency exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the grid frequency is within the permissible range, contact Sungrow service department.
056Auxiliary DSP detects grid leakage current exceeds set protection range1. Check whether there is a grounded fault of eh PV string
2. If the fault occurs repeatedly, contact Sungrow service department
057Auxiliary DSP AC current sampling channel anomaly1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
058Auxiliary DSP detects AC current DC injection exceeds inverter set protection range1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
059Main and auxiliary DSP communication anomaly1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
060Main and auxiliary DSP sampling difference1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
070Fans are defectiveStop the inverter and disconnect the AC and DC cables. Check whether the fan duct has been blocked. If not, replace fans
087ARC self-detection anomaly warnWait a while. Coptact Sungrow if device is still in self-detection warn state
088ARC anomaly fault1. Stop the inverter and disconnect the AC and DC cables. Check cable connection for ageing and looseness. Re-power on and remove the ARC warn manually
2. Contact Sungrow if this fault still occurs
089ARC detection OFF warnRemove the warn by enable ARC detection function or keep the warn by closing ARC detection function
100The AC output current exceeds inverter protection limit1. The inverter will resume if the output current falls below the protection value
2. If the fault still exists, please contact Sungrow service department
101The gird frequency exceeds inverter allowable upper limit1. Check the grid frequency
2. If the grid frequency exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the grid frequence is within the permissible range, contact Sungrow service department
102The grid frequency is below the inverter allowable lower limit1. Check the grid frequency
2. If the grid frequency exceeds the permissible range of inverter protection parameters, ask utility grid company for solution
3. If the grid frequence is within the permissible range, contact Sungrow service department
106The inverter is not groundedCheck whether there is a reliable inverter grounding line, if there is access to the ground, and the fault still exists, please contact Sungrow service department
200The bus voltage is high1. Wait for inverter recovery after bus voltage lower
2. If the fault occurs repeatedly, contact Sungrow service department
201The bus voltage is too low1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
202PV current overcurrent1. Wait a moment for inverter recovery after DC current is reduced
2. If the fault occurs repeatedly, contact Sungrow service department
205AC output replay abnormal1. Wait a moment for inverter recovery
2. If the fault occurs repeatedly, contact Sungrow service department
307DC power is too highCheck whether the configuration of PV is in the range indicated in the specification. If the fault occurs repeatedly contact Sungrow service department

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